Shipping Details

Shipping Policy

Domestic Shipping – Within Saudi Arabia:
Orders within the Kingdom of Saudi Arabia are typically delivered within 3–7 business days.

International Shipping – Outside Saudi Arabia:
International shipping takes approximately 7–14 business days. A standard shipping fee of SAR 50 will be charged to the customer.

Please note that additional customs duties or clearance fees may be required by the authorities in the destination country. If the customer refuses to pay these duties, the cost of returning the product to HighSmile (from Colombia) will be deducted from the refund. Additionally, the SAR 50 shipping fee will be non-refundable.

In most cases, orders are delivered within the estimated timeframe. However, delays may occur due to flight logistics, weather conditions, or other external factors. For the most accurate delivery updates, please refer to your tracking information.